CCI Consulting overview

Who we are

CCI Consulting are business to business (B2B) research specialists with over ten years of experience consulting to major Australian corporates and global service providers.

Through our services we help clients measure and improve their customer relationships and service levels.

Our value proposition

CCI Consulting are completely focused on the unique needs of B2B customers and end users. We deliver actionable insights from comparative analysis and external benchmarking of common aspects of service provision and business engagement.

Unlike our competitors CCI™ do not do any business to customer (B2C) research and we do not do any non research consulting projects. See about us to learn more about CCI Consulting or why CCI to see how we are different.

Sharing our expertise

CCI Consulting is committed to improving the global knowledge base and quality of B2B customer experience research through the production of original white papers, documenting client case studies and writing articles on B2B market research best practices.